Book 40% more appointments and reduce no-shows.
Reach patients with timely reminders, rescheduling prompts, and frictionless follow-through that helps more appointments stay on the calendar.
Incoming call
(212) 123-4567
"Can I come in tomorrow before 2PM?"
Live Chat
Bedrock Scheduling Agent
Hannah Collins
June 2026
Outcomes
Fill more appointment slots
Save staff hours on manual scheduling and outreach
Reduce no-shows with intelligent rescheduling and conversational reminders
Recover revenue from backfilled cancellation slots
How it works
Do you have any appointments available tomorrow morning?
I need to see a cardiologist ASAP. Is Dr. Haynes available this week?
I have to reschedule my visit to next Thursday or Friday.
"Monday doesn't work for me, I'm going to be on vacation."
Pick up calls andmessages instantly
Connect with patients calling or texting to book, reschedule, or cancel with no hold time.
Features
Follow up
Dr. Fieldman
Real-time scheduling
Appointments are booked at the time of conversation without transferring to staff or portal.
Complex scheduling logic
Manage provider-specific availability rules, insurance panels, location hours, and appointment types.
Health Plan
Member
Allison Barnes
ID Number
****4562
Group
A1
Insurance verification
Verify patient insurance eligibility in real time as part of the booking conversation.
Endoscopy
Dr. Lee
Rescheduling and cancellation handling
Handle changes and automatically backfill open slots.
Hi Emma, have you experienced any changes in pain since your procedure?
Reminder that your follow-up with Dr. Lee is tomorrow.
No major changes.
Thursday works for me!
Personalized reminders
Proactive outreach for every patient to confirm, reschedule, and cancel appointments.
Incoming call
(415) 123-4567
"I feel a little nauseous, is that normal?"
"You may be adjusting to your new dosage. Are you experiencing any other symptoms?"
Natural conversation
Answer patient questions, address concerns, and dynamically adapt responses in real time.
When is the next available appointment?
My chest hurts and it's hard to breathe.
Intelligent escalation
Route complex or sensitive scheduling requests to staff with full context.
Writing to EHR
Jordan Nicholson
MRN: 123456789
Appointment booked
Insurance verified
Completed
EHR write-back
All bookings, changes, and cancellations are documented automatically.
Effortless integration
across your systems.
Bedrock natively integrates with all major EHRs and clinical systems.