Reduce time spent on manual intake by 80%+
Replace static intake forms and manual phone screening with adaptive AI-powered conversations, available 24/7.
Incoming call
(415) 123-4567
Routed to Care
Dr. Kim · PM&R
New patient evaluation
Outcomes
Reduce staff time spent on manual intake by 80%+
Capture richer clinical context than static forms
Process patients 24/7, not just during business hours
Catch high-acuity patients sooner
How it works
There's a sharp pain in my left knee if I walk for more than 10 minutes.
I feel really anxious lately, and it's hard to get out of bed.
I've been feeling nauseous after increasing my dosage.
Pick up calls and messagesinstantly on any channel
Patients can reach out via phone, SMS, chat, or patient portal to start the intake process at any time.
Features
Erica Poole
New patient · Phone intake
Symptoms
Dizziness when standing
Medical History
Hypertension (2019)
Medications
Lisinopril 10 mg daily
Allergies
Penicillin
Social Determinants
Lives alone, no vehicle
Full clinical data capture
Collect symptoms, medical history, medications, allergies, social determinants, and lifestyle factors in a single interaction.
Incoming call
(415) 123-4567
Adaptive intake
The conversation dynamically adjusts based on patient responses to capture the most relevant clinical information for each case.
Erica Poole
Dr. Shah
Urology
Dr. Green
ENT
Dr. Bajaj
OBGYN
Clinical triage
Route patients to the right provider and care pathway based on clinical fit and appointment type.
Intelligent escalation
Route complex or sensitive scheduling requests to staff with full context.
MAR 2024
NOV 2025
JUN 2026
Maria Hamilton
Today's visit · Dr. Brown
Full conversation memory
Every prior interaction is remembered and informs future conversations.
Clinical safety guardrails
Every interaction is governed by safety protocols validated through Bedrock's Digital Residency program.
(415) 123-4567
“I feel a little nauseous, is that normal?”
You may be adjusting to your new dosage. Are you experiencing any other symptoms?
Natural conversation
Answer patient questions, address concerns, and dynamically adapt responses in real time.
Writing to EHR
Jordan Nicholson
MRN: 123456789
EHR write-back
All bookings, changes, and cancellations are documented automatically.
Effortless integration
across your systems.
Bedrock natively integrates with all major EHRs and clinical systems.